Shipping policy

Queen Saba Beauty Shipping Policy

At Queen Saba Beauty, we are committed to delivering your hair and skincare products safely and as quickly as possible.

Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays). During high order volume periods, processing may take slightly longer.

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times after processing:

•⁠  ⁠Standard Shipping (U.S.): 3–7 business days
•⁠  ⁠Expedited Shipping (if available): 2–3 business days

Delivery times may vary depending on your location and carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Queen Saba Beauty is not responsible for delays or lost packages due to incorrect or incomplete addresses.

If you need to correct your address, please contact us immediately after placing your order.

Lost or Delayed Packages

If your package is delayed or lost in transit, please contact the shipping carrier first. If further assistance is needed, reach out to us and we will help resolve the issue.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with photos of the product and packaging so we can assist you.

Contact

For any shipping questions or concerns, please contact our support team at:
Queensababeauty@gmail.com

Thank you for shopping with Queen Saba Beauty and supporting our natural hair and skincare brand.